Skip to main content
Vitality Support Care

Make a Referral

Refer a participant to Vitality Support Care online, by phone (0450 906 808) or email ([email protected]). Referrals receive a response within one business day; hospital discharge referrals are assessed within 24–48 hours. NDIS, Home Care Package (via Trilogy Care) and private referrals accepted.

Choose the pathway that fits you — the form adapts so you only answer what's relevant. Nothing here commits you to anything; a referral starts a conversation, not a contract.

The information you share is handled under our Privacy and Confidentiality Policy, stored securely, and used only to assess and arrange supports.

What happens next

From referral to support

  1. 01

    Every referral acknowledged the same business day.

    Hospital discharge referrals: Intake assessment within 24–48 hours.

  2. 02

    A real conversation

    About needs, goals and fit — in person or online.

  3. 03

    Supports begin

    Transparent service agreement before anything starts — often within a week.